Quick guide: How to install and activate programs purchased from Engelmann Software (incl. copy & paste)

Updated on
Kurzanleitung: So installieren und aktivieren Sie bei Engelmann Software gekaufte Programme (inkl. Copy & Paste) - Engelmann Software

Thank you for choosing a program from Engelmann Software GmbH! In this article, we will show you step by step how to access your software after purchasing it in our shop, how to install it, and how to activate it with your license key – on Windows, on Mac, and – for selected programs – on Linux.

1. Your emails after the purchase

You are buying directly from us in our shop at engelmann.com. After payment, you will receive two emails at the address you provided during checkout:

  1. The order confirmation with your order number and a summary of your purchase.
  2. The delivery email with your license key and the download link for the software.

Delivery usually arrives a few minutes after the purchase.

Didn't receive an email? Please check your spam or promotions folder first. If it's not there, write to us via our support team and provide your order number – we will be happy to resend everything to you.

2. Downloading the software

Click the download link in the delivery email. The file will normally land in your Downloads folder:

  • Windows: a setup file with the extension .exe
  • Mac: a file with the extension .dmg
  • Linux (for selected programs): a file with the extension .AppImage

Which systems a program supports can be found on the respective product page in the shop.

If you have already installed the software as a trial version, you do not need to download it again – you can proceed directly to step 4.

3. Installing

On Windows

  • Double-click on the downloaded .exe file.
  • Confirm the Windows prompt asking if the program is allowed to make changes by clicking "Yes". Our programs are digitally signed – the publisher shown in the prompt will be Engelmann Software GmbH.
  • Follow the installation wizard and click "Finish" at the end.

On Mac

  • Open the .dmg file with a double-click.
  • Drag the program icon into the Applications folder.
  • Launch the program from the Applications folder or via the Launchpad.

On Linux (AppImage)

An AppImage is the entire program contained in a single file. It does not need to be installed and runs on common distributions such as Ubuntu, Debian, Fedora, or Linux Mint.

  • Make executable: Right-click on the file → Properties → Allow executing file as program. Or in the terminal:
    chmod +x ProgramName.AppImage
  • Start: Double-click on the file, or enter ./ProgramName.AppImage in the terminal.
  • Save permanently: It is best to move the file from Downloads to a permanent folder, e.g., ~/Programs or ~/Applications. This ensures it remains available after you clean up your downloads folder.

Is the program not starting? Some newer systems (e.g., Ubuntu 22.04 and later) lack the FUSE library, which AppImages need to run. It can be installed using sudo apt install libfuse2 – for Ubuntu 24.04 and later, the package is called libfuse2t64.

4. Entering and activating the license key

Upon starting the program for the first time – or at any time via the activation menu option or the program settings – you can enter your license key. Depending on the program, this option may be called "Enter license key," "Activate," or "Unlock full version."

The easiest way: Copy and paste

  • Highlight the license key in the email with your mouse.
  • Copy it: Ctrl + C (Windows and Linux) or ⌘ + C (Mac).
  • Click in the input field in the program and paste it: Ctrl + V or ⌘ + V.
  • Click "Activate".

Do not worry about extra spaces or capitalization: the program handles that for you. Our current programs also check the key immediately upon entry and will report a typo before the activation process even starts.

Typing it in manually also works

If you type the key in manually, please pay attention to the order of the blocks. To reduce confusion, we do not use easily confusable characters like I, L, O, or U in the latter part of our keys.

What happens during activation

Your computer needs an internet connection once for activation. The program registers the key with our license server and is then unlocked. How many devices you can use with one key is stated in the respective edition in the shop. You can check if everything worked correctly in the program's settings.

5. If something doesn't work

  • "Invalid key": Please copy the key again in full from the delivery email – not from the order confirmation.
  • "Device limit reached": The key is already active on the maximum number of devices. New computer? Write to us, and we will help you transfer the license.
  • No connection: Check your internet connection and whether a firewall is blocking the program, then try again.

For any further questions, our support team will be happy to help – providing your order number will ensure the fastest response.

Do you like the program? You can find more software for Windows, Mac, and Linux in our shop.

Read Next